GENERAL CONDITIONS

  • Information prior to the contractual process. This website WWW.MARBLAU.EU is owned by ANTONIO VIDAL MAS with ID 78209816H and fiscal address at IGLESIA 24 07659, CALA FIGUERA (MALLORCA) (ILLES BALEARS), acting commercially under the MARBLAU brand. The General Contracting Conditions regulate the distance selling relationship between ANTONIO VIDAL MAS and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the current regulations for the Protection of Personal Data, Law 7/1996, of 15 of January of Retail Trade Regulation, and to Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
  • ANTONIO VIDAL MAS reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, ANTONIO VIDAL MAS reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

ROOM RESERVATION.

  • The duration of the contract will be linked to the end of the contracted service.
  • As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for accessing the ANTONIO VIDAL MAS websites and contracting through them.
  • To purchase our services, you can go to the corresponding section of our online store.
  • It is an essential requirement that you register as a user of the web to make the online purchase. You can access the corresponding section for registration on the website itself. In accordance with the provisions of current regulations on Protection of Personal Data, ANTONIO VIDAL MAS informs users that the personal data collected during the registration process and subsequent purchase will be entered into a treatment system under their responsibility, with the purpose of processing said actions by the user and managing subsequent actions derived from them.
  • Likewise, ANTONIO VIDAL MAS informs of the possibility of exercising the rights of access, rectification, limitation of treatment, deletion, portability and opposition to treatment by writing to the address IGLESIA 24 07659, CALA FIGUERA (MALLORCA) (ILLES BALEARS) or through from the email info@marblau.eu.
  • During the purchase process, you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, not being able to assign them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your contracted services, this is only a consultation section but its management is allowed, and the user can delete those records that he considers is not necessary to view.
  • After the purchase process, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours from the end of the service, please contact ANTONIO VIDAL MAS at the customer service phone number 971645227 or by email at info@marblau.eu.
  • All the contents of the web are in Spanish. Prior to providing the service, the client will receive an email with the confirmation of the requested service. Once the service is provided, the client will receive the corresponding invoice.

Claim:

  • If the client wishes to file a claim, the ANTONIO VIDAL MAS establishment is located at IGLESIA 24 07659, CALA FIGUERA (MALLORCA) (ILLES BALEARS) or via email info@marblau.eu.

Jurisdiction:

  • Likewise, ANTONIO VIDAL MAS reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content or for the breach of these conditions.
  • The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. ANTONIO VIDAL MAS is domiciled in ILLES BALEARS, Spain.

 

GENERAL RESERVATION CONDITIONS

    • These General Reservation Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between ANTONIO VIDAL MAS and the user or client for the contracting made through the forms that ANTONIO VIDAL MAS makes available on his WWW.MARBLAU. EU.
    • The reservation through the ANTONIO VIDAL MAS websites will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for the user’s navigation through the pages owned by ANTONIO VIDAL MAS.

      These conditions will be applicable without prejudice to the application of the legal regulations on the matter that are applicable to each case.

    • The General Contracting Conditions regulate the distance selling relationship between ANTONIO VIDAL MAS and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, current regulations on Protection of Personal Data, Law 7/1996, of 15 of January Regulation of Retail Trade, and to Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.
    • ANTONIO VIDAL MAS reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, ANTONIO VIDAL MAS reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when deemed appropriate, announcing them in a timely and appropriate manner.

INFORMACIÓ PRÈVIA DE LA RESERVA

 

  • ANTONIO VIDAL MAS informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalization of the reservation. Likewise, ANTONIO VIDAL MAS informs that the user can have access to the conditions of use available on the same website.
  • By booking with ANTONIO VIDAL MAS through its website, the user or client expressly declares to know, understand and accept said conditions of use and the General Conditions. In the same way, the user declares to be of legal age and to have the legal capacity and to act necessary to access the ANTONIO VIDAL MAS websites and to contract through them. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, not being able to transfer them to another.
  • Once the reservation is made, the user will see the confirmation of his reservation on the screen, being able to print it as proof of the reservation made. The reservation confirmation and the reservation receipt (impression made by the user) will not be valid as an invoice.

 

OPERATION OF THE RESERVE

Reservation offer and price reference

  • In compliance with current regulations and, especially with Law 34/2002 on services of the information society and electronic commerce, ANTONIO VIDAL MAS offers in the corresponding section for the formalization of the reservation information on all possible reservations, its characteristics and prices. However, ANTONIO VIDAL MAS reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing their content. In this way, the products and / or services offered at any time by the ANTONIO VIDAL MAS website will be governed by the General Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the products and / or services mentioned.

Indication of prices

  • Each possible reservation offered will have its price indicated and if it includes VAT or any other tax that, if applicable, is applicable. The prices indicated on the screen will be those in force at all times except for typographical errors. When the price is different for the aforementioned reason, ANTONIO VIDAL MAS will notify the client, via e-mail, before proceeding to collect the reservation.

Availability

  • The availability of the offers offered by ANTONIO VIDAL MAS through its website may vary depending on customer demand. Although ANTONIO VIDAL MAS updates the database periodically, the reservation requested by the client could be complete at that time. In this case, ANTONIO VIDAL MAS will send an e-mail to the client informing him of the impossibility of the availability of the offer.

Payment Methods

  • ANTONIO VIDAL MAS requests in reservations through its website the details of a credit or debit card to guarantee its effectiveness. The information on the time when the charge will be made is specified in together with the price of the studio or apartment, and basically depends on the chosen reservation method (Flexible or Non-Refundable).

 

Cleaning conditions

  • The studios and apartments are cleaned once a week only for stays of 5 or more nights. Cleaning check out is included.

Late check-in, instructions

  • Guests arriving outside of the established check-in hours will find instructions on how to access their room or apartment in the hotel lobby.

 

CANCELLATION OF RESERVATION:

Cancel·lació flexible:

Cancelation conditions

    • Flexible cancellation may vary by season. In any case, the flexible cancellation conditions are specified together with the price of each studio or apartment.

Down Payment

  • No es requereix cap dipòsit. Cal un número de targeta de crèdit, però no es cobrarà cap càrrec. Credit card number is required, but no charge will be made.

 

Non-cancellable or refundable:

Cancelation conditions

    • As soon as the reservation is made, 100% of the reservation will be charged and non-refundable.

Down Payment

    • No es requereix cap dipòsit. Cal un número de targeta de crèdit, però no es cobrarà cap càrrec. Credit card number is required, but no charge will be made.

Withdrawal

  • As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.